Our services
Every business has its own telecommunications needs.
That’s why Penstone Communications offers a complete and knowledgeable
service to every one of our clients, meaning that we will find the right solution
for your company’s telephone and data requirements.
Our technical knowledge and optimum service levels ensure that each project
is managed efficiently and without disruption to you or your business, from our
first discussions, to the successful completion and implementation of your
installation.
Penstone Communications provides telephone systems with compatible
products, data networks, LANs and WANs, network services and closed-
circuit TV. Each are designed to match your individual needs as a business
and we always listen to our customers, so simply tell us your requirements,
and we will provide the solution for you.
We also offer three levels of maintenance contracts to suit your company's
individual service needs.
What you can expect from our installation team:
• Fact-finding meeting – one of our team assesses your requirements and
communication needs.
• Installation proposal – we advise you on the best solution for these needs
and propose a workable installation to suit your business.
• Implementation – we explain how we will install the correct system for you
without any ‘down time’ or loss to employee productivity.
• Training and handover – we make sure that you and your colleagues have
a good working knowledge of your new telephone system and understand
how it integrates with existing systems (such as CTI).
• Final stage – we issue a service contract and offer ongoing, helpful customer
support, meaning a continued working relationship.
So contact us: whether you’re a start-up business or a leading manufacturing
company, you can rely on us to deliver only the best, most appropriate telecoms
for your business.
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