Telephone systems

Telephone systems are constantly improving and evolving, so you need a system
which is ‘forward’, as well as ‘backward’ compatible. Most phone system
manufacturers change their range of systems every four to six years.

If you’re looking for a new telephone system, it could be because:

•   your current system is no longer supported;
•   you can no longer find maintenance, spares or replacement parts;
•   your current system will not embrace new technology without spending
     thousands of pounds;
•   you would like to have new handsets which means updating the whole system;
•   you are moving into new premises.

Mitel

Mitel can help you to manage the complexity of your communications. With multiple locations, mobile and distributed workforces, and employees with unique communications requirements, you need to be able to manage your communications efficiently and cost-effectively.

Communicating with people should be simple.Mitel’s unified communications solutions aids business success and deliver value by focusing on solutions that drive business process improvements across your organisation.

Mitel’s solutions provide:

•    Seamless communications, independent of location
•    Extension of team-working beyond the boundaries of your office
•    Access for the right people at the right time
•    Improved customer interaction


<strong>Mitel 3300 CXi Controller<br /> <br /> </strong>Mitel’s enterprise communications solutions are simple, scaleable (from five to 65,000 users), and standards-based, ensuring flexibility. This flexibility allows you to migrate to IP communications at a pace that suits your business needs and requirements.
 		 <strong>Mitel 3300 product range<br /> <br /> </strong>The Mitel 3300 CX/CXi IP Communications Platform (ICP ) is a highly scalable IP-PBX that provides robust call control, extensive features and supports a wide range of innovative desktop devices and applications for the small to medium business.
Mitel 3300 Cxi Controller Mitel 3300 product range

Mitel IP Phones sales brochure
Mitel IP Phones user guide brochure

Inter-Tel


Inter-Tel products offer voice and data communications solutions for businesses ranging
from small start-ups to large enterprises, but are also ideal for home-based business
requirements.

Inter-Tel communications technology includes:

•    Digital and Analogue endpoint phones
•    Network communications solutions based on Voice over Internet Protocol (VoIP) technology
•    SIP-based multimedia network communications platform
•    Converged (IP-PBX) platforms and IP-centric systems

Crucially, Inter-Tel recognise that the true value in business telecommunications is telephony
software applications that improve business processes and connect all the departments and
resources of your organisation into a single, cohesive unit. They offer a dynamic portfolio of
products and services to meet your needs covering a vast range of technical and geographical
boundaries.

Inter-Tel has all the necessary business components and enterprise procurement services in
place to offer you a complete technology solution which will save your company money in the
future, whether your need is for:

•    Local or long distance voice services
•    Local Area Network/Wide Area Network (LAN/WAN) services
•    Data transport and security solutions
•    Internet connectivity and hosted solutions
 

<strong>Inter-Tel CS5000<br /> <br /> </strong>The Inter-Tel 5000 range of IP Telephone Systems consists of three systems (CS-5200, CS-5400 and CS-5600) which can transparently network up to 99 different locations or up to 25,000+ users. <br /> <br /> Each server is equipped and licensed for networking 'out of the box' and networking capacities can be easily expanded with a one-time license, and if you want to network to other systems over IP, this system requires no additional hardware or licensing.
 

 <strong>Inter-Tel CS5600<br /> </strong><br /> The Inter-Tel CS-5600 IP Telephone System increases the functionality of the CS-5400 to support up to 250 IP endpoints, 96 digital endpoints, 16 ports of basic voicemail and the same expansion modules as the other servers in the series. Networking is also included for growth up to 99 nodes or 20,000+ users.
Inter-Tel CS-5000 Inter-Tel CS-5600

<strong>Inter-Tel IP Phones<br /> <br /> </strong>Combining your voice system and your data network could give you the cost-effective and competitive edge.<br /> <br /> InterTel 5000 IP Telephone Systems offer a network-centric communications solution that allows you to join geographically dispersed associates and multi-site locations. <br /> <br /> Tthe InterTel 5000 IP Telephone System supports multiple software applications. The results are operational efficiencies and a foundation for a more flexible infrastructure.

Inter-Tel phone range</p> <p>The Inter-Tel 5000 range of IP Telephone Systems consists of three primary systems which can transparently network up to 99 different locations or up to 25,000 users.</p> <p>Each server is equipped and licensed for networking 'out of the box' and networking capacities can be easily expanded with a one-time license. And if you want to network to other systems over IP, this system requires no additional hardware or licensing.</p> <p>Models available: <br /> •  Axxess 64, 128, 256 and 512<br /> •  CS5200  <br /> •  CS5400 <br /> •  CS5600
Inter-Tel IP Phones Inter-Tel phone range

Inter-Tel phone brochure

Xarios

Computer Telephony Integration (CTI) is a key component in enhancing performance and improving customer service within any communications-reliant business. Xarios deliver a range of software solutions developed specifically for Inter-Tel , 5000 and Axxess communications platforms.

•   Phone manager: allows you to track call history, manage contacts, retrieve voicemail and view colleagues' DND/ACD status, all from your desktop.
•   Xarios call recorder: fully-featured, highly-scalable call recording with web-based playback.
•   Progressive and predictive dialler: improve the productivity of your telesales campaigns.
•   Application server: provides a bridge between a telephony installation and your existing IT infrastructure.

Features:

•   Phone manager
•   Progressive dialler
•   Call recording

Xarios phone manager brochure
Xarios application server brochure
Xarios call recorder brochure

Xarios logo


Panasonic


It’s wise to choose a system which will stand the test of time and will be able to add
new features and facilities as and when they develop, and that’s exactly why we use
the cost-effective Panasonic products.

Panasonic is synonymous with the words ‘reliability’ and ‘quality’, and this is as true of
the well-priced KX-DA range of systems.
 
The KX-TDA is ideal for any number of telephone extensions, from two or three all the
way up to 960, which means that whatever your business requirements, Panasonic has
the system to suit your needs.

The cutting-edge KX-T features:

•    Alphanumeric display
•    IP extensions phones
•    DECT cordless phones
•    Incoming call message lamp
•    Navigator key
•    Speakerphone

Models available

<strong>KX-NCP range<br /> <br /> </strong>The Panasonic KX-NCP range provides the latest in telephone system technology and is available in two versions, the KX-NCP500 and the KX-NCP1000, with the difference being the maximum configuration.<br /> <br /> Both the KX-NCP 500 and KX-NCP 1000 are VoIP hybrid phone systems and bring together modern phone system services into a single communications platform. <strong>KX-NCP 500 & 1000</strong>
KX-NCP range KX-NCP phones
   
 <strong>KXTDE range<br /> </strong><br /> The award-winning KX-TDE is a range of IP PBX systems designed to fulfil your requirements and can be configured to meet present needs and expand as applications grow or change. With the KX-TDE’s free slot architecture you can also insert expansion cards and access new features.<br /> <br /> The <strong>KX-TDE 200 </strong>consists of the Basic Shelf with a power supply slot, 11 free slots, a slot for Main Processing Unit Card (IPCMPR), SD Memory Card, Run and Alarm LED, RS-232C (9-pin male), wall or floor mounting bracket, front cover with lock. The Basic Shelf only comes equipped with the IPCMPR Card.The basic shelf does NOT come equipped with a power supply. Either the M-Type or the L-Type Power Supply Unit can be installed KX-TDE200 Basic Shelf<br /> <br /> The <strong>KX-TDE 100 </strong>consists of the Basic Shelf with a power supply slot, 6 free slots, a slot for the Main Processing Unit Card (IPCMPR) (installed), SD Memory Card, Run and Alarm LED, RS-232C (9-pin male), wall mounting bracket, front cover with lock.  <strong>KXTDE 200 & 100</strong>
KX-TDE range KX-TDE phones
   
<strong>KXTDA range</strong><br /> <br /> Panasonic's KX-TDA range includes 5 telephone system base units and a wide choice of handsets, with sophisticated features for advanced communications and total ease of use. The system makes it easy to accommodate other phones, fax machines or modems with a unique extension number.<br /> <br /> The <strong>KX-TDA 15</strong> is supplied with 4 channels of ISDN and 4 analogue SLT/POTS extensions on the main telephone system CCU and offers a maximum of 8 trunks plus four IP channels and 20 extensions<br /> <br /> The <strong>KX-TDA 30 </strong>comes configured with 0 trunks, 4 digital and 4 DXDP and 4 SLT/analogue extensions on the main telephone system CCU and offers a maximum of 12 trunks and 4 IP channels with 52 extensions.<br /> <br /> The <strong>KX-TDA 200 </strong>comes configured with 0 trunks and 0 extensions on the main telephone system CCU.<br /> <br /> The <strong>KXTDA 100</strong> offers a maximum of 128 lines and 256 extensions and comes with various IP Trunk and IP extension options and additional system DECT wireless options.<br /> <br /> The <strong>KX-TDA 600 </strong>comes configured with 0 trunks/0 extensions on the main telephone system CCU and offers a maximum of 640 lines/960 extensions and comes with various IP Trunk and IP extension options and additional system DECT wireless options.
 		 <strong>KXTDA 15, 30, 100, 200 & 600</strong>
KX-TDA range KX-TDA phones
   
<strong>KX-TEA range<br /> <br /> </strong>Panasonic's  KXTEA telephone systems will support from 3 lines and 8 extensions to 8 lines and 24 extensions: a choice of packages are available to suit your individual requirements and options include door phone and voicemail card.<br /> <br /> The <strong>KX-TEA 308 </strong>offers an ideal communications solution. This advanced hybrid system improves productivity and integrates with multiple applications including a voice processing system and messaging on hold. <br /> <br /> The <strong>KXTEA 824 </strong>is initially configured to 3 exchange lines and 8 extensions. With optional cards you can easily expand the capacity to up to 8 exchange lines and 24 extensions. <strong>KX-TEA 308 & 824</strong>
KX-TEA range KX-TEA phones

Panasonic KX-TDA brochure
Panasonic KX-TEA brochure
Panasonic KX-TDE brochure
Panasonic KX-NCP brochure
Panasonic DECT brochure



So as you can see, Penstone are experts in configuring, installing and maintaining your
system with the very best solutions for your business: that’s the right products, at the
right price, in expert hands.

To arrange a demonstration of any of the above products, or to discuss your options,
just contact us for further information.
 
 

 
Close-up of phone keypad

mitel logo

Inter-Tel logo

Panasonic logo

 
Time changes:
Inter-Tel CS5000 & Axxess

From the ADMIN Handset

• Push the ADMIN Button
• Push the << key
• Push SET DATE & TIME
• Enter the date or press # to accept
• Enter the time 12 hour format (HH:MM)
• Press #
• Press 1 for AM or 2 for PM or press accept

Panasonic ICX/SICX
• Time must be changed using a phone with a class of service
• Press ON/OFF
• PROG
• *
• *
• CONF
• 000
• HOLD
• Year (last 2 digits)
• Month 01 - 12
• Day 01-31
• hold
• hour 00 - 23
• Mins 00 - 59
• Hold
• 1 for Monday
• 2 for Tuesday
• hold
• ON/OFF
Panasonic KXTD 1232/816
• Time must be changed from a display phone
• Press PROG.
• Press *
• *
• 1234
• 000
• Next
• Next (again)
• Hour 01-12
• Right arrow key or FWD/DND mins
• Right arrow key or FWD/DND
• use AUTO ANSWER or SEL for AM/PM
• Store
• Hold
• Prog
Panasonic KXT 308/616
• Time must be changed from ext. 21
• Lift handset
• Press 7
• 7
• Hour 01 - 12
• Mins 00 - 59
• 0 for am, 1 for pm
• #
• Time must be changed from Ext. 200
• On/off
• Recall or Prog.
• #3
• Date 01 - 31
• Month 01 - 12
• Year (4 digits, e.g.. 2002)
• Hours 00 - 23
• Mins 00 - 59
• ON/OFF  
Panasonic A-series
• Time must be changed from Extension 10
• Press On/off
• *
• 5
• Hours 00 - 23  • Mins 01 - 59
• ON/OFF



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